Mark Richter

My Story

Mark helps airports use data to make better operational, planning, and investment decisions. With more than 20 years of experience supporting large hub airports in the United States and Europe, he focuses on turning complex operational information into clear, actionable insights that improve performance, reduce risk, and support smarter use of capital.

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His work centers on airports where capacity is constrained, operations are complex, and decisions have long-term financial and operational consequences. By integrating fragmented data across airfield, terminal, and landside systems, Mark helps airport operators understand where constraints are emerging, how assets are being used, and where targeted changes can improve efficiency, reliability, and cost performance.

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Mark works at the intersection of airport operations, planning, and analytics. His experience includes capacity and performance analysis, cross-airport benchmarking, executive-level reporting, operational metrics, implementation phasing, and capital investment decision support. He helps translate data into practical decisions about capacity utilization, resource allocation, phasing, and investment timing.

​He is often brought into projects where the data is incomplete, the problem is ambiguous, or the stakes are high. His approach emphasizes credible analysis, operational realism, and decision-focused insights that help airports improve day-to-day performance while reducing the risk of costly or poorly timed investments.